Return Policy

We sincerely hope you will love your purchase, but if for whatever reason you are not satisfied you can return your purchase within 7 days of delivery for exchange or a full refund. In order to be eligible, returns must be in unused condition with all tags still attached and in their original packaging. We reserve the right to deny any refunds or exchanges if the return does not meet our return policy requirements. Return shipping fees will be the responsibility of the customer. We are not responsible for any missing return packages, and recommend insuring the returns and using a traceable carrier. Please notify katie@jeanasohnstudio.com if you need to exchange or return your purchase.

Shipping

Domestic orders will be shipped via USPS or UPS  Monday - Friday during business hours. 

International orders will be shipped via USPS or Fedex. 

In LA? Make an appointment to shop or pick up your order at the Studio. Email katie@jeanasohnstudio.com  to make an appointment.

Customer Service

Please direct any questions you may have to katie@jeanasohnstudio.com.